Well, that was a disappointing little morning.I took my car to be serviced today. When I got to the garage, I asked the young mechanic if they would check everything, and he presented me with an impressive-looking checklist. He told me their wheel-balancing machine was “en panne” (broken), but they could still change the oil. He said the whole thing would take an hour and a half.
So I went and sat down in the waiting area and read a bit of Saturday’s Telegraph which I had brought with me – then tried to do the crossword, after first checking through the clues to ascertain that I would actually be able to answer something , so that I wouldn’t look stupid holding a pen.
After an hour and a quarter I swapped seats so that I was facing the desk, behind which was the door where the mechanics went in and out – that way I would be able to catch the eye of the one who was coming to tell me “Madame, your car is ready”. Dans mes rêves (in my dreams).
After one hour forty five I decided to assert myself, and went over to the desk – there were at least three people behind the counter, including a girl (brave woman) – and several other customers ahead of me – mostly older people, so I wasn’t out of place.Cue gushing compliments.
Eventually the girl took my name, and looked me up on the computer, then produced some papers from under the desk pertaining to my car; I wondered how long I had been needlessly waiting, and whether they would have left me there all day if I hadn’t stood up.
She gave me the now-completed checklist, and said I needed to go and pay at the till, and that the cashier would give me my car keys.
So off I went, but just after I had inserted the payment card, the cashier’s phone rang; while she was talking to George Clooney – (prove it), I took the opportunity to check the ‘after’ checklist. What I was looking for on the list were the brake lights;I had to ask the cashier to help me find them.
According to the printout, my brake lights worked, which was odd, as they haven’t for about two months.I told her I would come back; I removed the card from the machine and went back over to the desk, and asked Monsieur d’Huile to go throught the list with me. He said my brake pads needed replacing, but not yet. I told him my brake lights hadn’t been working – had they fixed them? He said they worked when they tested them – so…get this for assertiveness, girls – I asked him to come out to the car with me and check. And what d’you know? Only one of the three brake lights was functioning.
To make a long story painful, I bought the necessary bulbs and drove my car up to the workshop, where a begrudging young mechanic came out to change the bulbs. He did force a smile and an apology when he had finished, blaming the oversight on his colleague, but I had already decided he wasn’t getting a tip – though I’d made a 5 euro note accessible in my bag, just in case.